Privacy policy

Privacy Policy

Effective Date: July 10, 2026

Vondom LLC ("Vondom," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://store.vondom.com (the "Website"), purchase our products, or otherwise interact with us.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: Vondom LLC
Entity Type: Limited Liability Company (LLC)
Address:
8803 Northwest 23rd Street, Doral, FL 33172

If you have questions regarding this Privacy Policy, please contact us:

Email: onlineusa@vondom.com

Phone: +1 (786) 391-0274

2. Information We Collect

We collect information you voluntarily provide when you:

Create an account
Place an order
Request information
Contact customer support
Subscribe to marketing communications

The personal information we may collect includes:

First name
Last name
Email address
Phone number
Street address
City
State/Province
ZIP/Postal Code

We also automatically collect certain technical information through cookies and similar technologies, including information about your browser, device, IP address, pages visited, and interactions with our Website.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer service
Manage your account
Process payments
Deliver purchased products
Send order confirmations and shipping updates
Respond to inquiries
Improve our Website and services
Analyze Website usage
Detect fraud and protect our business
Comply with legal obligations
Send marketing communications when permitted by law or with your consent

4. Payment Processing

Payments made through our Website are securely processed by third-party payment providers including:

Shopify Payments
Shop Pay
Apple Pay
Google Pay
Affirm

We do not store your complete payment card information. Payment information is processed directly by the applicable payment provider in accordance with its own privacy policy and security standards.

5. Email Communications

If you subscribe to receive updates or marketing communications, we may send emails regarding:

Promotions
Product launches
Company news
Special offers
Order information

Our email communications are managed through Shopify's messaging and marketing tools.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us.

Please note that you may continue to receive transactional emails related to your purchases.

6. Cookies and Analytics

Our Website uses cookies and similar technologies to improve user experience and understand how visitors use the Website.

These technologies may collect information such as:

IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referral sources

We currently use:

Google Analytics

Google Analytics helps us understand Website traffic and improve user experience.

You can opt out of Google Analytics by visiting Google's Browser Add-on page.

7. Remarketing

We use Google Ads remarketing services.

Remarketing allows us to display advertisements to previous visitors across Google's advertising network based on prior interactions with our Website.

You can manage Google's advertising preferences through your Google account settings.

8. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, including:

Payment processors
Shipping providers
Website hosting providers
Analytics providers
Marketing service providers

We may also disclose information:

When required by law
To respond to legal requests
To protect our rights
To prevent fraud
During a business transfer such as a merger, acquisition, or asset sale

9. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide services
Meet legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected, we will delete it promptly.

12. Your Privacy Rights (California)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, you may have the right to:

Know what personal information we collect
Know how we use your information
Access your personal information
Request deletion of your personal information
Request correction of inaccurate information
Receive your information in a portable format where applicable
Limit the use of certain sensitive personal information where required by law
Exercise your rights without discrimination

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

To exercise your rights, contact us using the information provided at the end of this Privacy Policy.

13. GDPR Privacy Rights (European Economic Area, United Kingdom, and Similar Jurisdictions)

Where applicable, individuals may have the following rights under the General Data Protection Regulation (GDPR):

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time where processing is based on consent
Right to lodge a complaint with a supervisory authority

Where required by law, we process personal data based on one or more lawful bases, including:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent

14. Do Not Track Signals (CalOPPA)

Some web browsers include a "Do Not Track" ("DNT") feature.

Currently, there is no universally accepted standard governing DNT signals.

Accordingly, our Website does not currently respond to browser Do Not Track signals.

California users may still exercise their privacy rights as described in this Privacy Policy.

15. Third-Party Services

Our Website may contain links to third-party websites or use third-party services.

These third parties maintain their own privacy policies, and we are not responsible for their privacy practices.

We encourage you to review their privacy policies before providing personal information.

16. International Data Transfers

Your information may be processed and stored in the United States and other countries where our service providers operate.

If you access the Website from outside the United States, you acknowledge that your information may be transferred to jurisdictions with different data protection laws than those in your country.

Where required by law, we implement appropriate safeguards for international data transfers.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this page.

Material changes may also be communicated through our Website where appropriate.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

18. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.